New Balance Factory Store
Retail Team Lead
Full Time / Part Time
Please review the job below & APPLY at ww.newbalance.com/retailcareers if you would be interested. A Team Lead is like a sports captain –...
Please review the job below & APPLY at ww.newbalance.com/retailcareers if you would be interested. A Team Lead is like a sports captain – half star player, half motivational coach. You earn the respect of your peers and the trust of your managers, often serving as a pipeline between the two. You hold your teammates to your own high standards of service, and they proudly rise to the challenge. In the absence of your Store Manager (and Assistant Store Manager), you’re in charge, which is fine – you want the ball with the game on the line. New Balance was founded on one simple maxim: we were born to move. For over a century, that idea has inspired us to support athletes of all kinds in their pursuit of excellence, whether that means winning a medal or just leading a more active lifestyle. But as proud as we are of our history, we’re even more excited about our future. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We seek leaders and pioneers – those kindred spirits who follow only their passions — because tomorrow belongs to the courageous of today. Join us in upholding a culture of integrity, teamwork, and community. Join New Balance and declare your independence. MAJOR ACCOUNTABILITIES • Be a positive leadership presence on the sales floor and foster New Balance’s company culture • Actively coach associates on the NB GUEST service model • Help recruit and interview top tier talent • Coordinate volunteer opportunities with store management to build our brand within the communities we serve • Train current and new associates on the features and benefits of our products • Play an integral part in the execution of inventory management • Assist store leadership with opening and closing the store • Uphold and communicate visual merchandising and brand standards • Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses REQUIREMENTS FOR SUCCESS • Must be 18 years of age or older. • 2 years’ retail supervisory experience preferred • High school diploma or equivalent educational experience • Demonstrated leadership ability • Strong customer service and verbal communication skills • Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays • Ability to: lift 4 lbs. consistently; lift up to 45 lbs. occasionally; push or pull 50 lbs. over 200 ft. occasionally; kneel or squat frequently; stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location) Our Benefits: Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. In addition to a comprehensive traditional benefits package (medical, dental, vision, 401k, etc.) we proudly offer a slate of more nontraditional perks – opportunities like on/offsite seminars, customized team building sessions, tuition reimbursement, and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a flexible work schedule, gym discounts, fitness reimbursements, and volunteer opportunities, because work-life balance is more than just a buzzword – it’s part of our culture. Equal Opportunity Employer: New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.