Title: Associate Store Manager Reports To: Area or Regional Manager Position Summary: While working as Manager on Duty (MOD),...
Title: Associate Store Manager Reports To: Area or Regional Manager Position Summary: While working as Manager on Duty (MOD), provide leadership and direction in assigned store in the areas of key business metrics, sales and profitability, merchandising, selling and customer service, recruiting selecting, training, coaching and developing people. Essential Functions: • Responsible for all aspects of Base Store management including: o Driving all aspects of store level sales and profitability. o Assist in recruiting, selecting and training a team of qualified, dedicated and professional store associates based on established core competencies. o In partnership with the Store Manager, lead and inspire store team through effective coaching and development support needed to create a high-performance store sales and management team. o Maintain all standards of store operations including visual presentation, security, inventory control, human resources, expense control and operational policies and procedures. o Assist in managing the execution and adherence to all corporate programs including: Jockey Rewards, We Serve, Wow and Bra Fit Certification. • While MOD, responsible for all aspects of store operations including: staffing, selling skills, merchandising, stock management, safety and security and operational policies and procedures. • Ensure all Company prescribed standards are met and adhered to by all employees. • While MOD, regularly review key performance metrics with staff in order to drive profitability and service in the store. • Follow service principles, lead by example and maintain consistent selling and service standards through communications, training and individual accountability. • Perform store opening and closing procedures in accordance with Jockey policies. • Perform sales transactions (ringing purchases, processing of cash or credit payments, counting money). • Protect the security of cash, inventory and other company assets according to policies and procedures. Minimum Qualifications: • Must be 18 years of age or older. • High School degree or equivalent. Advanced degree preferred. • 2-3 years of successful management experience in a retail environment • Strong selling experience required with the proven ability to meet or exceed performance standards. • Strong communication (verbal and written) and interpersonal skills required. • Proven experience in attracting, developing and retaining strong talent. • Excellent problem-solving abilities. • Extreme flexibility with the ability to work opening/closing shifts, weekends holidays and overtime. • Strong working knowledge of POS systems. MS Office skills also preferred. • Ability to move a minimum of 25 pounds. • Ability to effectively maneuver around the sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and ascending/descending. • Ability to work with around cleaning chemicals.